Contact & Support

Contact Holosbiblion

For product questions, order assistance, download support, publishing enquiries or rights-related correspondence, use the contact form on this page or email updates@holosbiblion.com.

Order and download support

To help us locate your purchase, include:

  • Your Shopify order number
  • The email address used at checkout
  • The product title
  • A concise description of the problem
  • A screenshot of the error where useful, with personal and payment information hidden

Before contacting support, confirm that the checkout email address was entered correctly and check your inbox, spam and junk folders. Never send a password, full payment-card number, security code or private account credentials.

Digital products

Holosbiblion products sold through this store are delivered electronically unless a listing expressly states otherwise. No physical item is shipped for a digital listing. Access and refund conditions are explained in the Refund Policy.

Publishing and rights enquiries

For licensing, permissions, translation rights, distribution, media or institutional enquiries, identify the relevant title and intended use in your message. Original translation expression, arrangement, compilation, formatting and design remain protected by the applicable rights stated in the store terms.

Publisher

Holosbiblion™
Published by Olam Hagios
An imprint of Hightmark (Pty) Ltd
60A Universitas
Bloemfontein, Free State, 9321
South Africa

Answers to common questions are available in the Frequently Asked Questions.

Contact